Account Manager (Botswana)

PROFESSIONAL RESOURCES have built an enviable reputation of sourcing such high calibre individuals for a select group of Business Partners.

Our Client is currently looking for an experienced Account Manager (to be based in Botswana).

KEY RESPONSIBILITIES:

  • To develop and manage a selected database of Reseller Partners and achieve the targets attached to each customer (Overall GP and Revenue, GP% as well as Product Quadrant targets)
  • First line of contact for selected customer base
  • Provide relevant information regarding products in terms of their features and benefits
  • Timeously and accurately handle customer queries and quotations
  • Create specific pricing and service structures for each client in allocated database
  • Negotiate pricing with clients and close sale on agreed price
  • Provide the client with stock availability and order status information
  • Minimise stock related cost to the customer
  • Ensure maximum customer satisfaction
  • Manage the closed sale including the financial transaction and the dispatch thereof
  • Maximise procurement of product from the Company and seek opportunistic sales on customer calls
  • Analyse customer profile of sales against Company products
  • Close gaps & introduce new product lines
  • Analyse customer profile of sales & identify gaps in Company product range for presentation as opportunities to Company marketing
  • Build an awareness of the cost, revenue implications, market conditions and actions to ensure sustained competitive advantage in volatile market place
  • Hold weekly pipeline management meetings and monthly account review meetings
  • Present sales trend, backorder and operational reports for analysis of opportunities for cost management & sales development

REQUIRED QULIFICATIONS & EXPERIENCE:

  • Matric certificate with exemption (essential)
  • Marketing or commerce degree or diploma (essential)
  • Two years sales experience in the IT industry (Essential), in IT distribution (preferred)
  • One year sales experience selling to large corporate customers (preferred)
  • Account management experience (Essential)
  • Knowledge of the processes critical in support of sales. E.g. RMA’s & Deliveries (essential)

TECHNICAL COMPETENCIES:

  • MS Office Suite (essential)

SKILLS/COMPETENCIES:

  • Analytical Thinking & Decision Making
  • Business Acumen
  • Action Orientation
Salary up to R25 000 per month.