BUREAU ADMINISTRATOR – HRMC Talent

 

Job overview
HRMC Talent would like to invite suitable candidates to apply for the position described below.

Job Summary

To coordinate, administer and support the end-to-end assessment and talent management process for internal and external stakeholders.

Reports to: Bureau Team Leader

Objectives
Stakeholder Delight

  • To understand stakeholder needs, keep stakeholders updated and provide professional and friendly services and support in an industry leading timeframe.
  • Process Assessment and Talent Requests
  • Receive, process, implement and monitor assessment, and talent management requests using various technology platforms.
  • Coordinating Assessment and Talent Management Activities
  • Coordinate activities and services required in delivering on assessment / talent requests and projects.
  • General Administrative Support
  • Provide general office administrative support and assist with general coordination of activities.
  • Participant and User Support
  • To provide telephonic, e-mail and on-line support to assessment participants and system users.
  • Provide System Training
  • To provide expert system training to end users.
  • Technology Innovation
  • To ensure the continuous improvement of the various technology platforms.

Qualifications & Experience
Minimum requirement Form 5.

An IT related degree will be an added advantage.

Two years’ work experience in a technology enabled customer services role will be advantageous.

Skills

  • MS Office
  • Technology Savvy
  • Communication Skills
  • Attention to Detail
  • Coordinating Skills
  • Time Management Skills
  • Ability to work accurately under pressure

Competencies

  • Managing Tasks
  • Checking Things
  • Meeting Timescales
  • Producing Output
  • Following Procedures
  • Taking Action
  • Examining Information
  • Showing Composure
  • Documenting Facts
  • Pursuing Goals
  • Adopting Practical Approaches
  • Resolving Conflict
  • Salary
  • Competitive market related salary

Closing date and application instructions
Please apply for this job by clicking on the following link and submitting it by the 19th of September 2016

https://talent.worketc.com/forms?88

Location: Gaborone
Company : HRMC Talent