The company is a leading international micro lending financial institution operating in emerging markets in Europe and recently launched operations in Africa.
Vacancy : CALL CENTER AGENTS (2 POSTS)
Job Description Summary
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information
●Diploma or equivalent with experience in a call center or customer service environment
●Proficient in relevant computer applications
●knowledge of customer service principles and practices, call center telephony and technology
●Good data entry and computer skills
●Challenging and dynamic work in a rapidly growing company
●Support from an experienced and enthusiastic international team
●Attractive salary and motivation package
Location : Gaborone, Botswana
How to apply:
Please use the job title in the subject of your e-mail and use your full name in the job title you are applying for as the filename of your application.
Applications should consist of your letter and CV only, in a single document.
Hand delivered or posted applications will not be accepted.
Closing date: 3 October 2016
Source: Sunday Standard, 25 September – 1 October 2016
Note: Only shortlisted candidates will be contacted