Key Account Manager

JOB OVERVIEW

TRAVELWISE would like to appoint a Key Account Manager for our offices in Fairgrounds Gaborone.

PRIMARY PURPOSE OF THE JOB

Develop, maintain and enhance client relationships to ensure 100% client retention and ensure supplier deals are implemented effectively. To facilitate Service Level Agreements, handle client and supplier negotiations and manage client travel policy.
KEY PERFORMANCE OBJECTIVES

Arrange and facilitate client workshops
To be the link between Travelwise and the client
To negotiate corporate deals for clients and put in place Service Level Agreements
To uphold and sell Travelwise service offering and products
To be a brand ambassador for Travelwise and ensure smooth service to clients
To do client reviews and surveys
Client monthly and quarterly reporting – Travel Management reports, MIS reporting and Savings reporting
Ensure that clients compliments and complaints are logged and acknowledged
Support Travelwise vision and mission

QUALIFICATIONS AND EXPERIENCE

Bcomm or equivalent
A minimum of 5 years’ experience in account management

CLOSING DATE AND APPLICATION INSTRUCTIONS

Successful candidates will be expected to embrace the Travelwise, and live the core values which underpin everything we do:

Interested parties should consider their current strengths in light of the requirements of this position, and their willingness to commit to the above. If interested, CV applications should be submitted to

Archie Mabusela at archie@travelwise.co.bw

NB: This appointment will be made in accordance with our commitment to Employment Equity.

Closing date: 16th June 2017