Job Category: Information and Communication Technology
Job Location: Gaborone
Direct BPO is a provider business process management solutions to domestic, regional and international clients across a range of sectors including telecommunications, utilities, government, finance, retail, e-commerce, travel and logistics, health care and other private sector organisation. Direct BPO offers a broad category of services which include contact center outsourcing, sales and retention and back office services.
Position Summary: Provides information and analysis to support performance measures and process improvements; manage and deliver effective staffing plans.
Minimum Education or Qualifications:
Bachelor’s degree in a business or related discipline.
Key Skills and Experience:
2-3 years’ in call centre/contact centre MIS experience environment.
For any enquiries call +267 77700000.
To apply, send your cover letter, CV with references and certified copies of certificates to email@example.com and address your letter to:
The HR Manager, P/Bag 419, Gaborone, Botswana
Closing Date: Thursday, 12 October, 2017