We are looking for the following. Response must be strictly through email.
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone.
- Contact potential or existing customers to inform them about a products and services
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the sales team
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Familiar with ICT concepts, Hardware and Software
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English and Setswana
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Diploma in IT or Equivalent
At least a minimum of 3 years driving experience, BGCSE or equivalent and must have a valid Botswana light duty vehicle license and PRDP.