Trainee Managers – SPAR

Job Information

City

Gaborone

Industry

Retail

Work Experience

4-5 years

Salary

P 4000 – P 6000

Job Description

We have the following trainee management positions available.

– Departmental / Floor / Store Manager, please note that no direct entry for these positions will be allowed, all applicant will first start as a trainee for these positions. The trainee contract will be 3 months, thereafter, based on performance a fixed contract will be offered.

The trainee position requirements:

Position Title: Trainee Manager

 

Job purpose: learning the operation and developing skills to become a  departmental / floor / store manager.

 

Reports to: Store Manager

 

Minimum Experience and qualifications

  •                   Minimum of a diploma and good leadership skills, degree preferred
  • Computer literacy required, including the use of spreadsheets
  • Fluency in English and Setswana

Key Requirements:

Skills

  • Communicate effectively with consumers, teammates and suppliers
  • responsible for the financial success and smooth operation of the business, as well as the resolution of any customer situations
  • Hire and train workers such as customer service associates, clerks and cashiers
  • Provide staff with product knowledge
  • Motivate sales clerks to meet or exceed sales goals
  • Make the schedule of workers
  • Assign workers to specific projects such as cleaning or restocking

 

Competencies

  • Knowledge of different forms of tender / legal payment method and how to identify fraudulent tender
  • Hygiene and housekeeping standards required and how to achieve those standards
  • Knowledge f Products sold in the store and where they can be found in the store
  • Familiarity with systems used to manage the front end
  • Ability to package customer merchandise effectively

Integrity

Key Responsibilities

  • Prepare Creditors reconciliations timeously, ensuring clear reconciling monthly
  • Supervise timeouts preparation of all creditors reconciliations
  • Prepare and process Creditors journals on an ongoing basis
  • Prepare and process Creditors journals on an ongoing basis

 

  1. Processing various forms of tender including
  • Balance and bank lotto money daily
  • Control cash floats and change required
  • Control and follow up on all returned cheques

 

  1. Stock handling
  • Evaluate ordering records per product category in relation to rate of sale
  • Evaluate delivery schedules and implement recommendations for improvement on a monthly basis
  • Identify ideal stock levels per product category

 

  1. Hygiene, Safety and Housekeeping
  • Conduct spot checks daily to ensure all stock is clean and neatly displayed
  • Conduct daily spot checks across all departments to ensure display units are clean and dust free
  • Develop and implement methods to improve customer care results
  • Maintain a safe workstation at all times in compliance with the store’s safety procedures and policy
  • Develop and implement methods to improve safety check audits

 

  1. Signage and Pricing
  • Conduct spot checks across departments and develop methods to improve accuracy of pricing on shelf
  • Analyze price surveys and determine key lines that require price adjustment and implement accordingly
  • Spot check sales floor to ensure all products have neat and tidy prices displayed

 

  1. Customer service
  • Develop personalized relationships with regular customers
  • Ensure security procedures are implemented to safeguard store assets and customers
  • Ensuring that shrinkage controls are in place
  • Develop friendly, but professional relationships with customers without becoming too familiar
  • Give each and every customer attention without being distracted by other staff members

The interview process will consist of three 3 phases.

Phase 1: Head office – Application phase

Phase 2: In store, if successful, contract will be signed at Head Office

Phase 3: On the job training for permanent position.

Once successful, the candidate must be willing to rotate or be placed at any of the SPAR’s owned by the Wentzel Group.

– PULA SPAR, PLOT 5402, BLOCK-6, GABORONE

– COOP SPAR, PLOT 1109, MAIN MALL

– TSWANA SPAR, PLOT 27332, BLOCK-3

– KWENA SPAR, PLOT 1359, MOGODITSHANE

 

 

CLICK HERE TO APPLY ONLINE

 

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