Lodge Manager Couple

Botswana

Permanent

Kendrick Recruitment is seeking a Lodge Management Couple for Luxury Lodge in Botswana

BWP 22 000 / ZAR 27 425

Position : Lodge Manager Couple

Main Duties & Responsibilities

▪ Ensure the smooth running of your camp in all areas from guest experience, to staff and admin

▪ Meeting guest needs at all times and dealing with guest requests.

▪ Checking menus and assisting with menu planning.

▪ Monthly stock takes of food and beverage and orders.

▪ Continual monitoring of service standards.

▪ Continuous service training with staff on LQA standards and fine dining.

▪ Ensure staff are meeting our minimum LQA requirements.

▪ Monitoring of Spa staff in all aspects of their job.

▪ Helping the environmentalist control grounds men and ensure that grounds are kept in the condition expected.

▪ Keeping the maintenance manager updated as to any maintenance issues in camp.

▪ Overseeing maintenance staff in camp.

▪ Ensure that all tents and main public areas are maintained aesthetically and functional.

▪ Ensuring that the curio shop is kept clean and tidy.

▪ Updating wages and salaries sheets.

▪ Monitor and control all staff welfare issues.

▪ Enforcing all company policy and procedures.

▪ Control and issue of housekeeping stocks and storerooms.

▪ To conduct thorough site inspections to travel trade.

 

Required Qualifications & Experience

▪ Guiding or Hospitality or Food and Beverage Management qualification

▪ A minimum of 6 years’ previous Operational experience at Management Level within a 5* luxury environment is essential

▪ International experience will be advantageous

▪ Proven experience in coordinating, managing & motivating a highly diverse compliment of staff

▪ The ability to maximise staff performance through training & coaching

▪ Flexibility and ability to work long hours & shifts

▪ The ability to work in a highly pressurised work environment

 

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