Job Description: Reports to Manager Information Management

Main Purpose of the Job

  • To provide the appropriate core Diamond applocation support and expertise and enable the Business to get maximum value from its IM Applications portfolio ,especially as it relates to diamond systems

Key Performance Areas

  • Optimise business performance by enhancing the alignment between business process and the DTCB systems
  • Work with the process owners in the business to drive the design of the overall enterprise data and process structure and develop the DTCB solutions and roadmaps
  • Undertake complex process and systems analysis ,design and proposal creation to drive continous improvement
  • Perform functional analysis ,requirements definition and DTCB solution configuration and testing , in conjunction with third party configuration teams
  • Own the solution architecture ,application plans and roadmap for DTCB solution and acts as the design authority

Lead and supervise development of solutions across projects and enhancement to applications
Work with the operations team to identify ,plan and execute service improvements

Knowledge and skills

Strong Customer service orientation and collaborative interpersonal style
Knowledge of safety policies,procedures
Persuade and influence others
Manage self and team
Provide process coaching and advice to team members
Development of self and team

Job Requirements: Qualifications

A Bachelors Degree in information Technology or relevant Business Qualification or equivalent


  • Minimum 6 years experience in systems driven information Management knowledge and/or experience of the Diamond pipeline
  • Business Process Optimization techniques(preferably in Diamond stock management)
  • Ability to develop functional requirements documents and oversee their implementation
  • ITIL service management
  • Good understanding of the core Diamond applications

If you believe you have the above capabilities ,kindly submit your application and a copy of the latest CV and certified clearly marked AX solutions Specialist on the subject line to

Closing date 21 April 2017