BOTSWANA POWER CORPORATION – MANAGER CALL CENTRE X1

BOTSWANA POWER CORPORATION

CALL CENTRE
Vacancy: MANAGER CALL CENTRE X1

Job Purpose
To manage and direct all aspects of BPC Call Centre operations,determine call centre operational strategies by conducting needs assessments, performances reviews, capacity planning and cost/benefit analyses;identifying and evaluating state of the art technologies;defining user requirements; establishing customer -service standards;monitoring and evaluating system.

How to apply

Interested and suitably qualified applicants are requested to log onto https://www.bpc.bw/careers

Apply online through related links for the post respectively not later than set deadlines as indicated for each post.

Closing date: 12 November 2017
Source : Sunday Standard, 5 – 11 November 2017