HRMC Talent would like to invite suitable candidates to apply for the position described below.
To coordinate, administer and support the end-to-end assessment and talent management process for internal and external stakeholders.
Reports to: Bureau Team Leader
To understand stakeholder needs, keep stakeholders updated and provide professional and friendly services and support in an industry leading timeframe.
Process Assessment and Talent Requests
Receive, process, implement and monitor assessment, and talent management requests using various technology platforms.
Coordinating Assessment and Talent Management Activities
Coordinate activities and services required in delivering on assessment / talent requests and projects.
General Administrative Support
Provide general office administrative support and assist with general coordination of activities.
Participant and User Support
To provide telephonic, e-mail and on-line support to assessment participants and system users.
Provide System Training
To provide expert system training to end users.
To ensure the continuous improvement of the various technology platforms.
Qualifications & Experience
Minimum requirement Form 5.
An IT related degree will be an added advantage.
Two years’ work experience in a technology enabled customer services role will be advantageous.
- MS Office
- Technology Savvy
- Communication Skills
- Attention to Detail
- Coordinating Skills
- Time Management Skills
- Ability to work accurately under pressure
- Managing Tasks
- Checking Things
- Meeting Timescales
- Producing Output
- Following Procedures
- Taking Action
- Examining Information
- Showing Composure
- Documenting Facts
- Pursuing Goals
- Adopting Practical Approaches
- Resolving Conflict
Competitive market related salary
Closing date and application instructions
Please apply for this job by clicking on the following link and submitting it by the 19th of September 2016
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