Debt Collection Agent

Vacancy Alert
Debt Collection Agent

We are looking for a reliable Debt collector to contact debtors and claim outstanding debts
You will be responsible for recovering the money owed in as little time as possible. This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Duties and Responsibilities Include:

– Keeping track of assigned accounts to identify outstanding debts
– Planning course of action to recover outstanding payments
– Locating and contacting debtors to inquire of their payment status
– Plan course of action to recover outstanding payments
– Negotiate payoff deadlines or payment plans
– Handle questions or complaints
– Investigate and resolve discrepancies
– Create trust relationships with debtors when possible to avoid future issues
– Update account status and database regularly
– Alert superiors of debtors unwilling or unable to pay when necessary
– Comply with requirements when legal action is unavoidable


– Proven experience as debt collector – At least two (2) years’ experience in working with targets and tight deadlines
– Working knowledge of MS Office and databases
– Excellent communication and people skills
– Skill in negotiating and persuading
– Ability to be polite and compassionate without lacking confidence
– Diploma in any Business or Accounts related courses

Send your CV to and for hand deliveries call 3935772