To be responsible for the accurate processing of all operational requirements whilst providing excellent customer service of the highest standard, ensuring total customer satisfaction.

Key Duties

  • To effectively control losses through the process of identifying damages to our vehicles upon termination.
  • Ensure that any non-rentable vehicle is reported
  • Ensure that the compulsory vehicle checks are carried out each day prior to them being rented to customers.
  • Ensure that the required standard of customer service is maintained.
  • Report all customer queries or disputes
  • Ensure that company assets and resources are safeguarded at all times and take precaution to minimize any security risks.
  • Ensure that the car park and washing area are clean at all times and promote the image of the Company
  • Inspect vehicle with customers and staff to ensure any damages on the vehicle matches the quality card.


  • Good communication skills
  • Customer orientated
  • Must be able to adapt to working conditions quick
  • Good team player
  • Self-motivated
  • Computer literate
  • Excellent time management skills
  • Positive image: must have a professional image

Qualification and Experience

  • Diploma in logistics
  • Valid class B license
  • At least 3 years’ experience
  • Experience in a Car rental business would be an added advantage

Closing date and application instructions

Please submit your applications (cv) to: mpho.lsc@globalh.bw
Closing date: 29th July 2016

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