We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome messages.
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build relationship with customers
1. At least 2 years of experience within the hospitality industry
• Communication skills
• Organisational skills
• Information system knowledge
• Guest focus
• Problem solving skills
Please forward your applications & CV to firstname.lastname@example.org or Private Bag 18, Palapye. Closing date 6th October 2017.
Jobs by Juniah
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