HELPDESK ASSISTANT (Tenable in Ghanzi, Kasane and Charles Hill)

Minimum Requirements
• Applicants must possess O’level (BGCSE) certificate with at least three (1) year experience in Office Administration.

Pre-appointment Training
• Basic computer training (MS Office Excel, Project & MS Word)

Key Effectiveness Areas
Updates data base by:
 Reports to the Resident Facilities Manager and Maintenance Technician
 Operates as helpdesk agent
 Captures maintenance information, operating unit data (e.g. Hours, tonnage, kilometers) and
history on Computer Maintenance Management
 Receive and assesses customer complaints and creates maintenance work notifications
 Converts maintenance work notifications to work orders and captures resource requirements
 Prints job cards and reconciles them with the final weekly schedule
 Initiate and implement best and effective practices in administrative functions
 Manage office supplies stock and place orders
 Prepare regular reports on expenses and office budgets
 Organize a filing system for important and confidential company documents
 Book meetings as required

Only candidates who meet the above requirements need apply enclosing a current curriculum vitae and certified copies of certificates, please indicate the position on the email subject and location being applied for. Candidates must be ready to attend training from the 25th September 2017 and start work on the 1st October 2017


Closing Date: 15 September 2017
NB: Only short listed candidates will be responded to