IT Business Analyst – (Financial Services / B Comm / BA Accredited) – Botswana

Job Description:

To gather, analyse, collate and distribute business requirements to drive projects and change initiatives across the bank and act as a conduit between business and IT to ensure business needs are translated into accurate, comprehensive technical requirements. The role also involves influencing decision-making through research and compilation of thought leadership where relevant.

  • Build professional working relationships with key stakeholders, displaying sound abilities to listen, advise and influence at all levels
  • Utilise appropriate formal and informal communication methods and stakeholder engagement forums
  • Co-ordinate formal and ad hoc stakeholder engagement meetings
  • Co-ordinate and facilitate training sessions where required
  • Provide ongoing assistance and support to the team where required
  • Understand information flows and knows who to contact to access specific information
  • Integrate opinions and information provided by various sources
  • Adapt communication styles to meet the needs of different audiences
  • Identify opportunities to leverage relationships and share knowledge and lessons learnt
  • Provide research and thought leadership on identified business issues and opportunities to influence strategic decision-making
  • Co-ordinate formal and ad hoc JAD sessions to inform the solution
  • Plan the analysis effort and approach to solve key business issue / need
  • Gather and analyse relevant information or requirement
  • Design a workable solution to address the business objective by defining supporting processes, organisational structures, capabilities and relevant KPI’s and KRI’s
  • Provide input into the look and feel of the system and the system’s functional requirements (where applicable)
  • Support the build effort to ensure all business needs are being met
  • Build test cases where applicable
  • Maintain oversight of User Acceptance Testing to ensure business requirements have been appropriately met
  • Support deployment of the solution, e.g. by facilitating training
  • Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards

Requirements: Qualification and Skill

  • Bachelor’s degree in finance or business, or equivalent work related experience preferred in asset management environments
  • Minimum 5 years’ experience as a Business Analyst
  • Extensive relevant working experience in an Investment Administration environment
  • Proven experience in process, data and application analysis
  • Accredited BA course
  • Process engineering skills
  • Root cause analysis skills
  • Business architecture skills
  • Business case development skills
  • Knowledge of project delivery methodologies
  • Project management skills
  • Change management skills