ASSISTANT COMPUTER TECHNICIAN – Civil Aviation Authority of Botswana (CAAB)

INTERNAL JOB ADVERTISEMENT

The Civil Aviation Authority of Botswana (CAAB), a statutory body mandated to provide the safe, regular, secure, and efficient use and development of Civil Aviation in Botswana seeks to recruit a highly motivated individual to fill the position of:
Assistant Computer Technician – Head Office

Main Purpose of the Job
To maintain, install and repair Information and Communication Technology hardware, and software systems as computers, software applications, printers, laptops and projectors. Maintains and updates the anti-virus software on computers, undertakes to test of networks, and ensures that IT hardware equipment is installed and operational to facilitate delivery of CAAB mandate.

Position Requirements

Education:

⦁ A minimum of a Diploma in Information Technology. Computer Science or Information Management System or higher
Professional/Technical
⦁ Not applicable

Experience

⦁ At least 2 years of relevant work experience in information technology In a large organization environment
⦁ Knowledge of computer maintenance and repairs is essential

Competencies

⦁ Attention to detail
⦁ Troubleshooting
⦁ Analytical
⦁ Team player
⦁ Interpersonal skills
⦁ Customer service orientation
⦁ Problem-solving skills
⦁ Commitment to Quality
⦁ Initiative

Core Areas of Responsibility

⦁ IT Strategy & Policy Implementation
⦁ Network Infrastructure Management & Maintenance
⦁ Equipment Management
⦁ Requirements Gathering
⦁ Hardware Installation & Repairs
⦁ User Support Services & Training
⦁ Query Resolution
⦁ Troubleshooting & Fault Finding
⦁ Help Desk Management
⦁ Network Security
⦁ Back-up & Data Management
⦁ Systems Management

Remuneration: Band 10 (88,192.71 – 106,887.87) per annum