BUSINESS INTELLIGENCE MANAGER – BotswanaPost

CAREER OPPORTUNITY – EXTERNAL ADVERT

BotswanaPost is on a journey to excellence with the aim to build a high performance and people centered organization that is fit-to-serve and fit-to-grow. The organisation invites suitably qualified, innovative, results orientated and self-driven individuals to apply for the positions described below and join a team of professionals to drive service excellence.

BUSINESS INTELLIGENCE MANAGER (GABORONE) – BPS 33/2/3 Vol.1 (22)

JOB SUMMARY

The Bl Manager’s role is to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational reporting and analytics, sales performance management, risk management and compliance and revenue leakage and opportunity identification for the Commercial function.

The position directly reports to the Chief Commercial Officer.

POSITION REQUIREMENTS

Key Responsibilities:

• Assists the Business Development unit to develop suitable product positioning and packaging to ensure sustained competitive advantage
• Determine needs of Business Centres Customer segment and undertake research activities to identify the same
• Determine the product mix/portfolio strategy and design promotions or activities to manage the product mix/portfolio critical ratios
• Develop new parameters for measurement of portfolio performance including customer profitability model
• Measure business performance standards for acquisition and up sell, retention, profitability and monitor the same at unit levels through KPI Matrix process
• Co-ordinate and collate weekly, monthly, and quarterly sales and book information and generate variance reports, and other sales management MIS on a timely basis
• Establishes and maintains effective relationships with all key stakeholders and partners to ensure achievement of business objectives.

Qualifications:

• Degree in Economics and Statistics/Computer Science or related field preferably with statistical analysis background.

Experience:

• 5-7 years banking/financial services/statistical modelling experience at Senior Planning level role including management experience.

 

Competencies:

• Analytic and problem-solving skills rrChange initiatives
• Innovative and creative
• Communication and interpersonal

• Goal oriented
• Advocacy judgement
• Decision making skills and presentation &Research and business report writing

BENEFITS

BotswanaPost offers attractive salaries and benefit packages that are commensurate with qualifications and experience.