Job Expired
DESCRIPTION
As a Collection Officer you will be responsible for managing the collection of outstanding debts from customers. You will inform customers about their debts, negotiate payments plans and ensure that payments are made as soon as possible. You will also ensure excellent customer service.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Key Responsibilities
- Make outbound calls in accordance with predetermined schedules.
- Timely and effective collection of Instalments and follow up on arreared clients in adherence with productivity standards.
- Ability to analyze and interpret account and bank statements.
- Attend and resolve to client queries related to collections.
- Contact debtors by telephone regarding the collection and recovery of outstanding debt amounts.
- Meet and Negotiate re-payment with debtors by form of payment in full, settlements and / or payment arrangements.
- Follow up on promise to pay and payment commitment cases to ensure a positive resolution of actual payment.
- Negotiate, set up and monitor payment arrangements in accordance with delegations and procedures.
- Meet monthly collection goals as assigned by management.
- Working with debt collection module as per agreed debt collection strategies
- Being up to date with newest procedures and all job-related updates.
- Being able to multitask and work in a fact pace environment.
REQUIREMENTS
- Bachelor’s degree in Accounting, Business Management, or a related field.
- 1-2 years experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Knowledge of payment plans
- Patience and resilience.
BENEFITS
Competitive
Last day to apply: 20/08/2022
- This job has expired!
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