DIRECT SALES AGENT – Letshego Group

 

Closing Date: 

Friday, November 11, 2022

Location of the Job: 

Botswana

A Job vacancy has risen within Letshego Financial Services Pty Ltd, a subsidiary of Letshego Holdings Limited for the above-mentioned position;

Purpose of the Role:

To source sales and provide on-going customer service to ensure continued retention as well as repeat business for Letshego. A Sales Agent is expected to understand the strategic intent of Letshego and contribute to its fulfillment through the sale of products to the target market.

 

Key Accountabilities:

• Identify customer needs effectively in order to present financial solutions.
• Present and sell Letshego’s products and services to current and potential customers.
• Provide an exceptional customer experience by meeting the agreed turnaround times.
• Managing end to end delivery of customer products
• Providing after sales care to Letshego customers.
• Mining database by interacting by phone, digitally or by telephone with the customers to solicit loan sales.
• Developing strong professional relationships to create sales opportunities.
• Able to detect and prevent fraud
• Accuracy and detail in the explanation of loan requirements needed
• Efficient communication with colleagues for uniformity of products and procedures within the company

Knowledge and Experience Required of Job Holder:

• Certificate in Banking or a relevant field
• COP( Long Term)
• Minimum 2 years of Sales experience in a financial services field
• Good keyboard skills, digital acumen and impressive telephone etiquette
• Speak English and Setswana at a minimum
• Having your own transport will be an added advantage.

 

Skills and competency requirements

• Negotiation
• Computer literate at basic level (MS Word, MS Excel, and MS Outlook)
• Planning & organising (operational knowledge)
• Problem Solving
• Innovations in role