Engineer – Network Maintenance – Botswana Power Corporation

TECHNICAL SKILLS

System Operations

Works without supervision to understand, effectively operate and provide technical guidance as required on operational systems e.g. SCADA, SAP, MP2.

Engineering Technical Operations Support

Works without supervision and provides technical guidance when required on identifying and diagnosing operational problems, then developing engineering solutions to resolve those issues.

Engineering Testing

Works without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes.

Compliance

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules & regulations in management and/or operations

Commercial Acumen

Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.

Computer Skills

Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

Reporting

Works without supervision and provides technical guidance when required on creating relevant, lucid and effective reports.

Analytical Processes

Works with guidance (but not constant supervision) to support research schedules using appropriate analytical processes and procedures.

Costing & Budgeting

Works under guidance (but not constant supervision) to perform costing, budgeting and finance tasks.

Data Collection & Analysis

Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

Verbal Communication

Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

Planning & Organizing

Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Policy & Regulations

Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise.

BEHAVIORAL SKILLS

Strategic Thinking

Focuses on the long-term business strategy and aligns their thinking and planning accordingly. Specifically, aligns actions to strategy; for example, aligning priorities and behaviour to strategic objectives.

Initiative

Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, takes action for mid-term gain; for example, acting now to take advantage of opportunities that will pay off in the mid-term.

Drive for Results

Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).

Analytical Thinking

Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically. Applies judgement on the basis of evidence and reasoning. Specifically, identifies the root causes; for example using analytical techniques to break a complex problem into component parts

Conceptual Thinking

Thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights. Specifically, applies models or theories; for example, using a theory to help understand a situation.

Understanding Others

Takes an active interest in other people. Seeks to understand their individual perspectives and concerns and accurately hears the unspoken or partly expressed thoughts, feelings and concerns of others. Specifically, actively listens; for example, repeating what was heard to check understanding, particularly in difficult conversations.

Team Leadership

Builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives. Specifically, sets team direction; for example, communicating and sustaining a clear sense of purpose for the team.

Focusing Others on the Customer

Focuses the organization on discovering and meeting the customer’s needs. Specifically, corrects problems; for example, ensuring that customers’ issues are corrected promptly and efficiently.

Approach to Thinking

Thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, sees multiple relationships; for example, identifying several likely causes or consequences of a situation.

Collaborative Influence

Win the hearts and minds of others across boundary collaborations and to do the right thing, regardless of formal authority. Specifically, facilitates short-term teaming; for example, pulling together individuals to team around a problem, crisis, or opportunity.

Customer Focus

Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, improves service: for example, pulling together individuals to team around a problem, crisis or opportunity

Information Seeking

A desire to know more and seek information to inform decisions. Specifically, researches; for example, conducting debriefs following completed projects to understand what worked well and what did not.

Adaptability

Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, adapts tactics; for example, while maintaining the same overall plan or strategy, changing how to accomplish goals in line with changing circumstances.