Job Title: Inbound Call Centre Agent
Report Line: Area Manager
Department: Sales
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Location: Gaborone, Botswana
Job Type: Temporary
Reference: LW06/2023
Purpose of the Role:
LegalWise seeks to employ a Call Centre Sales Agent to sell LegalWise products and secure new Member business and restart policies over the phone in line with business requirements.
You will be responsible for:
- Promoting LegalWise products and related services with all interactions with potential Members.
- Verifying and updating of Member contract details on Company operating system at every point of contact with the Member.
- Capturing of new business contract applications on Company operating system.
- Adhering to the prescribed script with all sales pitches completed with potential Members.
- Ensuring all required details are obtained from the potential Member in order to fully and correctly complete the new business application process and accurately captures the details onto the company’s operating system.
- Adhering to quality control requirements.
- Adhering to all NBFIRA requirements with all new business sales.
- Meeting the daily target set in respect of new sales generated and 2nd premiums collected and on sales and switches completed.
- Obtain referral leads.
- Tracking of daily sales statistics and reports on such sales within agreed time frames.
- Receiving reports on such sales within agreed time frames.
- Assisting with general ad hoc duties and projects as and when required.
Qualifications and Experience Required:
- BGCSE or Standard O’Levels.
- Must be Computer Literate.
- Minimum of 1-Years’ Sales Call Center Experience will be an added advantage.
- Must be able to speak English and Setswana languages fluently.
- Certificate of Proficiency in Short Term Insurance or equivalent.
Skills and Competencies Required:
- Must have strong selling and persuasion skills
- Must be target driven
- Must have excellent resilience
- Must have greater customer service skills
- Must have good communication skills.
- Must have good interpersonal skills
- Well-groomed and presentable
Other Requirements:
- Willing to work overtime and on weekends
- Must relocate at own cost
- ITC/criminal check will be a requirement
- Applicable Psychometric assessment will be a requirement
LEZA / LegalWise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes.
LEZA / LegalWise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.
Please note that LegalWise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.
More Information
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JOB APPLICATION DETAILS
APPLICATION DETAILS
If you haven't received feedback from us within two weeks of submitting your application, please consider it unsuccessful.
Kindly forward your cv to [email protected]
Closing Date: 31 January 2023
Please say that you got this job advertisement through Jobs Botswana
- This job has expired!
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