IT OFFICER :SWITCH ATM SUPPORT ANALYST – First Capital Bank

BE PART OF AN EXCITING TEAM THAT IS LOOKING AT CHANGING THE BANKING LANDSCAPE
If you are a self-starter and looking for a challenging, yet exciting opportunity to grow and develop new markets with First Capital Bank please submit your application for the following positions.

IT OFFICER : SWITCH ATM SUPPORT ANALYST

REPORTS TO
IT Manager

JOB PURPOSE

⦁ Analyzing and supporting bank ATM, POS, Switch &Channels systems (servers, computers, network, active directory, etc.) performing checks, updates, and backups

KEY RESPONSIBILITIES

⦁ Act as a support resource for all ATM, POS, Switch & Channels
⦁ Act as a secondary support resource for bank core infrastructure
⦁ Plan future ATM, POS, Switch & Channels growth and other necessary changes when required
⦁ Ensure ATM, POS, Switch & Channels availability in accordance with agreed Service Level Agreement
⦁ Draw proposals making recommendations for Business as Usual (BAU) ATM, POS, Switch & Channels communication needs as guided by Infrastructure Administrator
⦁ Provide ATM, POS, Switch & Channels support for new Projects
⦁ Monitor to ensure that Infrastructure & ATM, POS, Switch & Channels Support costs remain within the proposed budget level, subject to approved changes
⦁ Contribute in the preparation of the Technology Services Capital expenditure and revenue budgets for infrastructure ATM, POS, Switch & Channels support
⦁ Provide ATM, POS, Switch & Channels support for new Projects

QUALIFICATION/EXPERIENCE

⦁ B. Eng and or BSc Computer Science
⦁ ITIL Certification or Equivalent
⦁ Electronics/Telecommunication infrastructure Management at either Degree or master’s degree
⦁ CISCO Certified Network Professional
⦁ Cyberoam Certified Network and Security Professional
⦁ Project Management

KEY SKILLS & COMPETENCIES

⦁ Detailed understanding of IT policies and standards
⦁ Detailed knowledge of IT products and services.
⦁ Detailed knowledge of TCP/IP, LAN, and WAN protocols
⦁ In-depth knowledge of telecommunications infrastructure
⦁ General knowledge of Bank operations and customer service strategy
⦁ Systems analysis and systems design skills.
Networking and systems administration skills