Process Analyst – IRC170644 at First Place , Botswana, Botswana in FNB Botswana Business Improvements
Ends 18 Jun 2019
experience and qualifications
- Minimum qualification : Relevant Degree.
- Minimum years of relevant experience : 3 to 5 years’ experience in this industry and previous experience in Custody or Sales and Service to this industry or similar environment.
- Contributes to cost containment through adhering to cost saving initiatives.
- Delivers exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
- Provision of proactive advice and solutions to relevant stakeholders by assisting with daily technical operations within the business analysis team that service business.
- Analyses and optimizes end-to-end processes to identify opportunities to improve business processes.
- Designs and documents new and existing business processes through the compilation of process maps for existing and new business rules.
- Translate processes to FirstMap (FirstRand’s processes repository).
- Manages process change projects to ensure the effective and efficient delivery of initiatives through the delivery of specified projects, which are aligned to the business.
- Provides test cases and scenarios for implemented systems and test projects and system changes in the various environments and assess current business rules, processes and procedures.
- Provides process content in order to get the operating procedures updated (Golden Rules) and ensures standard operating procedures are updated with requisite changes.
- Ensures compliance with legal, regulatory and risk policy framework of the bank.
- Maintains good relationships with other team members.
- Ensures completion of PDP and that all tasks are met within stipulated time periods.
Compliments of the New Year to all Jobs Botswana Subscribers.
Get your CV and Cover letter done for P100.
Pay with Orange Money on number 76981238 or EWallet to 76981238
Contact us on Whatsapp - 76981238. (Only WhatsApp)
CLICK LINK BELOW TO CHAT DIRECT ON WHATSAPP