SYSTEMS ANALYST – Botswana Qualifications Authority

 

MAIN PURPOSE OF THE JOB:

• Analyse business needs and coordinate the development and implementation of information systems and innovations to improve the efficiency of the organisation as it implements its strategic imperatives based on best practice project management.
• Analyse, implement, monitor, troubleshoot, maintain, and support Information Technology (IT) business information systems including associated servers, and hardware in order to meet business needs of the organisation and scale as it grows.

DUTIES AND RESPONSIBILITIES:

Key Performance areas and responsibilities

• Work closely with Management to prioritize business goals and information needs to ensure agreement on system principles.
• Manage setup and configurations of systems for ease of use and the provision of systems support to users.
• Translation of highly technical specifications into non- technical requirements, write up and avail up to date system documentation and manuals to guide system users.
• Manage the smooth running of systems by determining, analysing problems, and checking applications and system errors.
• Analyse and produce Statement of User Requirements (SOUR) and terms of reference for system’s needs.
• To engage and coordinate with internal and external stakeholders to establish business requirements and ensure the integration of technological systems and alignment to processes to facilitate business needs.
• Develop, analyses, prioritize and determine specifications, data mapping, diagrams workflows and requirements for the development of appropriate applications that will meet the business requirements.
• Compile IT performance for strategy reporting to ensure alignment of IT operations to Corporate strategy.
• Develop project plans for IT strategic IS projects and monitor implementation.

QUALIFICATIONS CONSIDERED NECESSARY:

Qualifications:

• At least a Degree in Computer Science or Information Systems from a recognised institution or any other relevant and equivalent qualification acceptable to BQA.
• Professional certification relevant to systems development.

Experience and Working Knowledge (length and type)

• A minimum of 5 years’ experience in systems design and administration in a multi-user environment

REQUIRED COMPETENCIES:

Technical Competencies

• Knowledge of systems design and administration
• Knowledge of the Education and Training sector (including policies, strategies, legislations, and regulations) in Botswana (added advantage).

Other competencies

• Creativity, innovation, flexibility, and analytical thinking.
• Results oriented and performance driven.
• Decisiveness and assertiveness
• Communication, influence, impact.
• Service oriented and client focus.
• Teamwork and interpersonal skills.
• Project management skills.
• Programming languages such as C#, Java, SQL.

Terms of employment

Fixed term contract of 1-5 years for Management positions and Permanent and Pensionable for officer level positions and below.