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Telephone Receptionist – Bokamoso Private Hospital

Job Expired

OVERVIEW

The Group is committed to creating places of healing for their communities, focused on attracting the best expertise and dedicated to building a steadfast, devoted team.

ROLE SUMMARY

The Telephone Receptionist is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures

KEY WORK OUTPUT AND ACCOUNTABILITIES:

  • Answers the telephone in a friendly and professional manner
  • Takes messages for staff, patients and doctors.
  • To answer incoming, internal and designate outgoing calls in a professional and pleasant manner.
  • Be able to designate all complaints to relevant channels.
  • Confidentiality of utmost importance.
  • Keep all relevant information and contingency plans updated.
  • Update hospital telephone lists and relevant telephone numbers.
  • Knowledge of Health and Safety rules and emergencies.

INHERENT REQUIREMENTS:

  • BGCSE.
  • Switchboard experience, preferable in a Hospital environment.
  • Computer Literacy.

More Information

  • This job has expired!

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