Personal Assistant E – First National Bank (FNB)

purpose

To provide an executive administrative support to the Director ensuring high level of confidentiality at all times.

experience and qualifications

  • 2 – 5 year’s experience at executive level.
  • Relevant Diploma.

responsibilities

  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
  • Supporting the direct report at the time of results, including presentations and Interact with the underlying business units on behalf of the direct report.
  • Keep the Direct Report informed of various activities within and outside the Group through effective networking and building business relations.
  • Ensure all communications with clients are professional, resulting in compliments.
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Comply with governance in terms of legislative and audit requirements.
  • Travel arrangements (local and international).
  • Ensure the Diary Management activities are executed on time to support with efficiencies
  • Planning of department functions in advance of diary and control activities required.
  • Type business letters, minutes, memorandums, schedules and general correspondence.
  • Manage own development to increase own competencies.
  • Precise, systematic and rule-oriented in gathering, reviewing and evaluating data from a variety of perspectives; includes the ability to work with precision and highlight inaccuracies and inconsistencies in detailed information.
  • Use verbal and non-verbal communication skills to influence an audience and negotiate acceptance of proposals, plans or ideas.
  • Anticipates, recognises and meets the needs of internal and external customers, taking responsibility for maintaining the highest service standards and developing and sustaining productive client relationships.
  • Works well with others to achieve shared goals.
  • Accepts change and new ideas and adapts to the changing requirements that work environments may pose.
  • Plans and manages own output, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames.

Ends 25 Oct 2017

 

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