Teamwork and Collaboration
Works cooperatively as part of a team and collaboratively with peers, internally and externally. Specifically, values others’ input; for example, actively bringing people together around a specific problem.
Functions independently and with confidence in challenging situations. Specifically, expresses confidence in themselves; for example, expressing confidence in own ability or judgment.
Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example, recognizing and acts on current opportunities or problems and takes action.
Focusing others on the customer
Focuses the organization on discovering and meeting the customer’s needs. Specifically, anticipates; for example, encouraging customer focused innovation of new products and services.
Has an understanding of the business context in which they are operating that informs planning and decision making. Specifically, understands and acts on market trends; for example, is aware of emerging competitors or context risks and takes action.
Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, adapts tactics; for example, while maintaining the same overall plan or strategy, changing how to accomplish goals in line with changing circumstances.
Drive for Results
Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).
Takes an active interest in other people. Seeks to understand their individual perspectives and concerns and accurately hears the unspoken or partly expressed thoughts, feelings and concerns of others. Specifically, makes inferences; for example, accurately predicting how someone will respond.
Win the hearts and minds of others across boundary collaborations and to do the right thing, regardless of formal authority. Specifically, invites individual cooperation; for example, inviting the sharing of alternative solutions or viewpoints.
Approach to Thinking
Thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, sees multiple relationships; for example, identifying several likely causes or consequences of a situation.
Attention to Detail
Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, monitors data or projects; for example, monitoring progress of against milestones or deadlines.
Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, improves service; for example, asking for customers feedback and takes action for improvement.
A desire to know more and seek information to inform decisions. Specifically, gathers information; for example, personally observing situations to understand them.
Supervises the construction of assigned properties according to instructions without supervision and provides technical guidance as needed.
Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
Uses comprehensive knowledge and skills to act independently while guiding and training others on managing vendors so that they deliver the best possible results given available resources.
Procurement Process Management
Works without supervision and provides technical guidance when required on managing the entire procurement process from start to finish.
Works without supervision and interprets technical documents and related materials when required.
Works without supervision and provides technical guidance when required on designing, implementing, maintaining and administering databases.
Works without supervision and provides technical guidance when required on effective contract administration.
Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.
Uses an understanding of numerical concepts to perform mathematical operations such as report analysis without supervision and provides technical guidance when required.
Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
Costing and Budgeting
Works under guidance (but not constant supervision) to perform costing, budgeting and finance tasks.
Data Collection and analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
Works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfill business objectives.
Negotiates without supervision and provides technical guidance when required on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Policy and Regulation
Works without supervision and provides technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in area of expertise.