Sales Consultant Bancassurance – Standard Bank

Job Details

Bancassurance

Job Purpose

To grow and develop the Personal Bancassurance segment through delivering profitable revenue streams into Personal Markets clients of PBB and the Bank.

Key Responsibilities/Accountabilities

Profitability

  • Develop, review and sell insurance products and offerings to the Personal Markets clients.
  • Achieving budgeted annual revenue targets.
  • Renewing Customer Insurance portfolios or arrangements currently in place through the Bank

Staff Upskilling and Training

Ensure all Bank and Bancassurance staff who are in a position to sell insurance to customers are trained and empowered to do so by;

 

  • Ensuring all relevant Bank and Bancassurance staff have completed the online Business Bancassurance training.
  • Ensuring these staff have in depth awareness and knowledge of the Business insurance products and services marketed and sold by the Bank.
  • Have the necessary selling skills to convince customers to purchase the bank’s offering.
  • Proactively manage and mentor key stakeholders to ensure delivery of the products.

    Improve Efficiency and Effectiveness

    • Ensure all new leads and business opportunities are recorded and managed on Sales Force.
    • Ensure sales, renewal, premium payment, policy issuing and claims processes for all products and services are developed, recorded and adhered to.
    • Ensure all polices are recorded on the Banks Policy management system.
    • Ensure accurate recording of Business Bancassurance revenue and sales per product or service.
    • Ensure compliance with local insurance regulations.
    • Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis.
    • Ensure all polices and products marketed and sold provide cover that is relevant and in line with good local market standard.

Customer Service Quality and Efficiency.

  • Provide a central advisory/information/ query handling service point for all Business Bancassurance queries.
  • Provide a proactive liaison role between bank RM/customers and back office service fulfilment and credit functions to get new business onto the books and renew current client base.
  • Ensure customer receives all the relevant fulfillment documentation timeously.
  • Ensure all documentation issued to customers is accurate and professionally managed.

Preferred Qualification and Experience

  • A minimum of Certificate of Proficiency (CoP)
  • Tertiary qualification eg Commercial Degree

Knowledge/Technical Skills/Expertise

  • A minimum of 3 years previous working experience in a Commercial/Personal insurance environment.
  • Must have dealt with customers/clients in a service and/or sales capacity.

 

 

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