Sales Consultant Bancassurance – Standard Bank

Job Details


Job Purpose

To grow and develop the Personal Bancassurance segment through delivering profitable revenue streams into Personal Markets clients of PBB and the Bank.

Key Responsibilities/Accountabilities


  • Develop, review and sell insurance products and offerings to the Personal Markets clients.
  • Achieving budgeted annual revenue targets.
  • Renewing Customer Insurance portfolios or arrangements currently in place through the Bank

Staff Upskilling and Training

Ensure all Bank and Bancassurance staff who are in a position to sell insurance to customers are trained and empowered to do so by;


  • Ensuring all relevant Bank and Bancassurance staff have completed the online Business Bancassurance training.
  • Ensuring these staff have in depth awareness and knowledge of the Business insurance products and services marketed and sold by the Bank.
  • Have the necessary selling skills to convince customers to purchase the bank’s offering.
  • Proactively manage and mentor key stakeholders to ensure delivery of the products.

    Improve Efficiency and Effectiveness

    • Ensure all new leads and business opportunities are recorded and managed on Sales Force.
    • Ensure sales, renewal, premium payment, policy issuing and claims processes for all products and services are developed, recorded and adhered to.
    • Ensure all polices are recorded on the Banks Policy management system.
    • Ensure accurate recording of Business Bancassurance revenue and sales per product or service.
    • Ensure compliance with local insurance regulations.
    • Ensure all policies and products are competitive and remain competitive by conducting ongoing market and competitive analysis.
    • Ensure all polices and products marketed and sold provide cover that is relevant and in line with good local market standard.

Customer Service Quality and Efficiency.

  • Provide a central advisory/information/ query handling service point for all Business Bancassurance queries.
  • Provide a proactive liaison role between bank RM/customers and back office service fulfilment and credit functions to get new business onto the books and renew current client base.
  • Ensure customer receives all the relevant fulfillment documentation timeously.
  • Ensure all documentation issued to customers is accurate and professionally managed.

Preferred Qualification and Experience

  • A minimum of Certificate of Proficiency (CoP)
  • Tertiary qualification eg Commercial Degree

Knowledge/Technical Skills/Expertise

  • A minimum of 3 years previous working experience in a Commercial/Personal insurance environment.
  • Must have dealt with customers/clients in a service and/or sales capacity.