Schemes Centre Manager (Job Number: 90117331) – Barclays Bank of Botswana


Overall Job Purpose
Reporting to Head of Consumer Operations, the role holder will;
  • Drive and deliver exceptional E2E scheme loans  service levels
  • Provide guidance and support on operational matters to the Scheme Loans customers within own portfolio.
  • Ensure that the scheme is working with sufficient head room (limit)
  • Ensure Schemes repayments are invoiced correctly and on time
  • Ensure Schemes repayments are processed within the agreed TAT with no impact on impairments
  • Be the first point of contact for At Work managers for issues resolutions for Schemes
    Main Accountabilities
  • Business Management
  • Service Management
  • Compliance and KYC
  • Risk Interface

Education and Experience
  • A relevant Bachelor’s degree from a recognised University
  • A minimum of 4 years’ experience as either a lending or loan manager  or equivalent