MANAGER (ANALYTICS) – Letshego Holdings Limited 397 views

Key Responsibilities

• Manage the end-to-end delivery of analytics outputs, including reports, dashboards, and ad hoc analyses across business units
• Develop and maintain automated monthly and quarterly reports providing key customer and product insights to support fact-based decision making
• Ensure data accuracy, consistency, and timeliness across all analytics deliverables
• Support the translation of key customer insights into actionable recommendations that improve customer experience
• Supervise and mentor Data Analysts and Junior Data Scientists within the team, providing day-to-day direction and quality oversight
• Support the Group Head in developing and executing a talent development plan for the analytics team.
• Conduct regular performance check-ins and contribute to team performance reviews.
• Maintain and optimise analytics infrastructure including dashboards, reporting pipelines, and data visualisation tools.
• Support the assessment and onboarding of new datasets, data collection tools, and analytical platforms.
• Ensure compliance with Group data governance standards, data quality principles, and security requirements in all analytics work
• Build and maintain working relationships with business stakeholders across divisions to understand analytics needs and priorities.
• Present insights and recommendations clearly to both technical and non-technical audiences.
• Collaborate with cross-functional teams on analytical projects and initiatives across the Group.
• Identify and implement improvements to analytical processes, tools, and methodologies.
• Stay current with developments in data analytics, visualisation, and digital banking trends in the African market.
• Contribute to ideas generation for research and development within the analytics team
• Support the Group Head in responding to business development opportunities and internal project requests.

Requirements

• EducationBachelor’s Degree in Computer Science, Mathematics, Statistics, Econometrics, Data Analytics, or a related quantitative discipline.
• Postgraduate qualification or coursework in Data Analytics, Data Science, or Business Intelligence will be an advantage.
• Experience5 Minimum 4-6 years of experience in an analytical or data-focused role.
• At least 2 years in a supervisory or team lead capacity.
• Proven experience translating large datasets and relational databases into actionable business insights.
• Experience developing and maintaining automated reports and dashboards.
• Experience implementing data collection tools or digital survey instruments for customer data.
• Exposure to advanced analytics programmes or data science environments.
• Experience in a banking or regulated financial services environment will be an advantage.
• Certification in Data Analytics, Business Intelligence, or a relevant data platform (e.g. Google Data Analytics, Microsoft Power BI, Tableau Desktop Specialist) is preferred.
• Solid knowledge of data analytics and visualisation tools including Python, R, SQL, SAS, Tableau, or Power BI
• Good understanding of customer insights as part of digital and business strategy
• Awareness of digitisation trends in Africa and the broader banking sector
• Understanding of retail and digital banking customer behaviour and market trends in Africa
• Familiarity with data governance frameworks and data quality standards

How to Apply