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4 days ago
We are looking for a reliable, customer-focused person to join our hardware retail team.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Retail
- Closing Date: 2026-07-24
Key Responsibilities
- Provide sales and customer support for hardware, tools, and building materials while maintaining stock discipline and accurate invoicing
- Sales and customer service
- Stock management and merchandising
- Cash handling, invoices, and receipts
- Basic product advice to customers
Requirements
- Certificate in Sales, Business Administration, or Retail Management
- Basic computer literacy
- Strong communication and customer-service skills
- Honest, reliable, and willing to learn
- Experience in a hardware or building-materials store (Added Advantage)
- Knowledge of tools, paints, and electrical fittings (Added Advantage)
How to Apply
Apply by email: tournanthub@outlook.com
Frequently Asked Questions
What qualifications, certifications, or education are typically needed to become a Hardware Salesperson in Botswana?
Employers generally look for a BGCSE or equivalent, coupled with strong interpersonal and communication skills. Practical experience in retail or a trade, even without formal qualifications, can also be highly valued.
What are the common day-to-day responsibilities of a Hardware Salesperson at a company like Tournant Hardware?
You would primarily assist customers with product selection, process sales transactions, and maintain an organised sales floor. This includes advising on hardware products, demonstrating usage, and ensuring stock availability.
What is the typical work culture and what are the expectations for a retail sales role in Botswana?
Punctuality, reliability, and excellent customer service are highly valued in Botswana's retail sector. A respectful and collaborative approach within the team is also essential for success.
What are the realistic career progression or growth paths for a Hardware Salesperson in Botswana?
With experience and good performance, a Hardware Salesperson can progress to senior sales roles, team leader positions, or even branch management. Specialisation in certain product categories or moving into procurement are also potential avenues.
What typical benefits, such as leave, medical aid, or pension, can a full-time Hardware Salesperson expect in Botswana?
Full-time employees typically receive statutory benefits including annual leave, sick leave, and contributions to the National Health Fund or similar medical aid schemes. Some employers may also offer a pension scheme or other performance-based incentives.