Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To lead and manage teams in Domestic Payments, Processing & Clearing, Account Origination & Maintenance. The role oversees and monitors the incident and query management and resolution process and close out any long outstanding items by engaging with relevant internal and external stakeholders to resolve.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Banking
- Closing Date: 2026-07-30
Key Responsibilities
- To lead and manage teams in Domestic Payments, Processing & Clearing, Account Origination & Maintenance.
- The role oversees and monitors the incident and query management and resolution process and close out any long outstanding items by engaging with relevant internal and external stakeholders to resolve.
Requirements
- Type of Qualification: First Degree
- Field of Study: Business Commerce or Equivalent
- 3-4 years Basic understanding and experience working with relevant systems and platforms within the payments environment.
- 3-4 years Knowledge and understanding of exchange control regulations, requirements and reporting.
- 3-4 years Previous work experience in a similar role
- Behavioural Competencies:
– Adopting Practical Approaches
– Articulating Information
– Checking Things
– Developing Expertise
– Documenting Facts
– Examining Information
– Following Procedures
– Interacting with People
– Meeting Timescales
– Producing Output
– Taking Action
– Team Working - Technical Competencies:
– Client Servicing
– Exception Handling
– International Market Knowledge
– IT Systems
– Local Market Knowledge
– Query Resolution
– Root Cause Analysis
How to Apply
To apply, please visit: jobs.smartrecruiters.com
Job Code: 744000134724189
Frequently Asked Questions
What are the typical qualifications and certifications required for a Payments Manager role in Botswana's banking sector?
Candidates typically need a Bachelor's degree in Finance, Business Administration, Information Technology, or a related field. Professional certifications in payment systems, risk management, or anti-money laundering (AML) are highly advantageous and often preferred by employers in Botswana.
What are the common day-to-day responsibilities of a Payments Manager at a bank in Botswana?
A Payments Manager typically oversees the daily operations of payment processing, ensuring compliance with local regulations and international standards. This involves managing a team, mitigating operational risks, and liaising with internal departments and external partners to ensure efficient and secure payment flows across Botswana.
What is the work culture and what are the key expectations for a Payments Manager in a large bank in Botswana?
The work culture in Botswana's banking sector is generally professional, compliance-driven, and emphasizes strong ethical conduct. Expectations include meticulous attention to detail, adherence to Bank of Botswana regulations, and the ability to foster strong team collaboration and leadership.
What are the realistic career progression paths for a Payments Manager within the banking industry in Botswana?
A Payments Manager can realistically progress to more senior operational roles, such as Head of of Operations, or specialize further in areas like treasury management or risk management. Opportunities also exist to move into regional roles within larger banking groups, offering broader exposure and responsibilities across Southern Africa.
What are the typical benefits packages offered for a Payments Manager role in Botswana's banking sector?
Typical benefits for a managerial role in Botswana's banking sector usually include a competitive salary package, comprehensive medical aid, and a robust pension scheme. Additional perks often involve annual leave, sick leave, and sometimes performance-based bonuses.
Beyond technical skills, what key qualities or experience do employers in Botswana look for when hiring a Payments Manager?
Employers in Botswana highly value strong leadership capabilities, a proven track record in risk mitigation, and excellent communication skills. A deep understanding of Botswana's regulatory landscape and experience managing complex payment systems are also crucial.