The Human Resource Officer will oversee recruitment, employee relations, training, and compliance with Botswana labour laws. This role supports all hotel operations – accommodation, food & beverage, conferencing, outside catering, and the hotel school – by ensuring staff are motivated, well-trained, and aligned with the standards of an upmarket 4-star property.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Human Resources
- Closing Date: 2026-08-10
Key Responsibilities
- Recruitment & Onboarding: Manage hiring processes, interviews, and induction programs.
- Employee Relations: Handle staff welfare, grievances, and disciplinary procedures.
- Training & Development: Coordinate training programs, including collaboration with the hotel school.
- Compliance: Ensure adherence to Botswana labour laws, contracts, and HR policies.
- Performance Management: Support appraisals, KPIs, and career development initiatives.
Requirements
- Education: Degree or Diploma in Human Resource Management, Industrial Psychology, or related field.
- Hotel Experience: Minimum 3-5 years’ HR experience in an upmarket 4-star hotel or hospitality environment.
- Skills: Strong knowledge of HR practices, Botswana labour law, and employee engagement strategies.
- Languages: Fluency in English; Setswana an advantage.
- Professional Integrity: High ethical standards, confidentiality, and organizational skills.
How to Apply
Send your application letter and detailed CV to recruitment@ubhotelandconferencecentre.com clearly indicating the job position applied for on the email subject line. The application deadline is 10 June 2026.
About the Company
The UB Hotel and Conference Centre, an integral part of the University of Botswana, is a leading venue for events and accommodation in Gaborone. Situated on the university's vibrant campus, it provides state-of-the-art facilities for academic conferences, corporate meetings, and various social functions. The centre offers a range of comfortable guest rooms, comprehensive meeting spaces, and professional support services. It plays a crucial role in facilitating knowledge exchange and community engagement, serving both the university and the broader Botswana community with its hospitality offerings.
Premier conferencing and hospitality at the University of Botswana, Gaborone.
Frequently Asked Questions
What qualifications and experience are typically required for an HR Officer position in Botswana?
A diploma or degree in Human Resources Management, Business Administration, or a related field is generally preferred. Employers often look for candidates with at least 1-3 years of entry-level HR experience, ideally with some exposure to local labor laws.
What are the common day-to-day responsibilities of an HR Officer in Botswana, particularly in a hotel setting?
Daily tasks typically include assisting with recruitment and onboarding, managing employee records, and supporting payroll administration. You would also be involved in addressing employee queries and ensuring compliance with Botswana's labor regulations.
What is the typical work culture like for HR professionals in Botswana, and what are key expectations?
The work culture often values professionalism, respect, and strong interpersonal relationships among colleagues. Employers expect HR Officers to be diligent, adhere to local labor laws, and effectively manage employee welfare while upholding company policies.
What are the realistic career progression opportunities for an HR Officer in Botswana?
An HR Officer can realistically progress to roles such as HR Supervisor or HR Manager within the same or a larger organization. Specializing in areas like training and development or employee relations can also open up new avenues.
What kind of benefits package can an HR Officer expect in Botswana?
Standard benefits often include annual leave, sick leave, and contributions to a medical aid scheme or pension fund. Some employers might also offer other perks, such as discounted services, depending on the industry and company policies.
When applying for an HR Officer role in Botswana, what do employers typically look for in candidates?
Employers highly value practical experience with HR systems and a solid understanding of the Botswana Labour Act. Strong communication, problem-solving skills, and a proactive attitude towards employee relations are also crucial.