Ta Shebube is a private company in the hospitality industry, operating two lodges in the Kgalagadi Transfrontier Park (KTP) at Polentswa and Rooiputs. KTP is the very first peace park in Africa that covers a large area of nearly 38 000 sq km in south western Botswana to the north – eastern end of the Northern Cape region in South Africa. It comprises of what were three different protected areas, two of them in Botswana (Mabuasehube Game Reserve and Gemsbok National Park) and the third in South Africa (Kalahari Gemsbok National Park). Established in the year 2000, KTP is home to a wide variety of wildlife, bird life, plant species and exceptionally scenic views that attract visitors from Botswana and international guests from the region and from overseas. Ta Shebube is inviting suitably qualified applicants for the following vacant positions:
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-09-01
Key Responsibilities
- The Operations Manager is responsible for overseeing the day-to-day operations of the lodges and liaising with service providing units such as procurement, reservations and finance to ensure the smooth running of all the units that impact service delivery to guests of the business.
- The role aims at maintaining a high level of guest satisfaction.
- This role also implements strategies to improve operational efficiency and profitability.
- The position reports to the Managing Director.
Requirements
- A minimum of five (5) years of work experience as an operations manager or in similar position in the hospitality industry.
- Ability to supervise and motivate staff in the various areas of camp operations.
- Excellent skills in ensuring that guests get a memorable safari experience.
- Ability to coordinate a wide variety of functions all aimed at quality service delivery to guests.
- Ability to function effectively in the wild for a couple of months at a time.
How to Apply
Apply by email: HR@tashebube.co.bw
Address: Unit7, Plot 104, East Avenue, Gaborone international Commerce Park, Gaborone
Address: Unit7, Plot 104, East Avenue, Gaborone international Commerce Park, Gaborone
About the Company
Ta Shebube operates as a luxury tented safari camp, situated within the remote Mabuasehube wilderness area of Botswana's Kgalagadi Transfrontier Park. This company specializes in providing authentic, immersive wilderness experiences, granting guests exceptional access to the park's diverse wildlife and stark desert beauty. Its core operations include expertly guided game drives and bush walks, all while prioritizing sustainable tourism. Ta Shebube significantly contributes to Botswana's high-value, low-impact tourism sector, drawing international visitors to this pristine natural environment. The camp's commitment to quality service and responsible practices solidifies its standing within Botswana's ecotourism landscape.
Authentic wilderness safaris in Botswana's Kgalagadi.
Frequently Asked Questions
What qualifications and experience are typically required for an Operations Manager role in Botswana's hospitality sector?
A relevant qualification such as a diploma or degree in Hospitality Management, Business Administration, or a related field is generally expected. Extensive practical experience in supervisory or management roles within a lodge or hotel environment is crucial for this position.
What are the common day-to-day responsibilities for an Operations Manager in a hospitality setting like Ta Shebube?
Daily tasks involve overseeing all departments, including front office, housekeeping, food & beverage, and maintenance, to ensure smooth operations and high guest satisfaction. This includes staff management, budget monitoring, and ensuring compliance with operational and safety standards.
What defines the local work culture and expectations for an Operations Manager in Botswana's hospitality industry?
The work culture often emphasizes professionalism, respect, and a strong commitment to service excellence, particularly in guest-facing roles. Adaptability, resourcefulness, and understanding local customs and environmental considerations are highly valued attributes.
What are the realistic career progression paths for an Operations Manager in hospitality in Botswana?
Successful Operations Managers can advance to positions such as General Manager of a property or even cluster management roles within larger hospitality groups. Developing strong leadership, financial acumen, and strategic planning skills will facilitate upward mobility.
What typical benefits can an Operations Manager in Botswana's hospitality sector expect?
Standard benefits often include medical aid, pension contributions, and annual leave as per Botswana labour laws. For lodge roles, accommodation and meals are frequently provided, given the remote nature of many establishments.
How should a job seeker apply for this role, and what do employers in Botswana specifically look for?
Employers seek candidates with demonstrated operational excellence, strong leadership skills, and a proven track record in guest satisfaction. Your application should clearly outline your practical experience, highlighting specific achievements and your ability to manage diverse teams effectively.