Inclusive Liberal Trust invites applications from passionate, talented, and hardworking individuals to join the production team of Botswana’s premier televised music competition.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-09-15
Key Responsibilities
- Hospitality & Support Services – Ushers x20.
Requirements
- Be legally eligible to work in Botswana.
- Be willing to work flexible hours, including evenings, weekends, and public holidays.
- Experience in television production, live events, media, hospitality, or entertainment will be an added advantage.
How to Apply
Submit: Cover Letter, Updated Curriculum Vitae (CV), Certified copies of qualifications, Copy of National ID, Contact details of two referees. Application Deadline: 15 September 2026. Email: applications_inclusiveliberal@gmail.com. Strictly “email” applications will be considered as well as those who follow, like and share Our Page.
Frequently Asked Questions
What qualifications or certifications are typically required for an usher role in hospitality in Botswana?
Most employers look for a minimum of a Botswana General Certificate of Secondary Education (BGCSE) or equivalent, with a preference for candidates who have completed a short hospitality or customer service course. While formal certifications are not always mandatory, having a certificate in food and beverage service or front office operations can strengthen an application. Experience in a customer‑facing role, even voluntary, is often valued.
What are the common day‑to‑day responsibilities of an usher in a hospitality setting in Botswana?
Ushers greet guests, check tickets or invitations, and guide them to their seats or designated areas while maintaining a courteous and professional demeanor. They also monitor crowd flow, assist with any special needs, and ensure that venues remain tidy and safe throughout events. After the event, ushers help with clearing seats, collecting lost items, and providing feedback to supervisors.
How does the local work culture in Botswana influence expectations for ushers in the hospitality sector?
Botswana’s work culture emphasizes respect, punctuality, and a friendly, community‑oriented attitude, so ushers are expected to arrive on time and treat every guest with warmth and courtesy. Teamwork is highly valued, and ushers often collaborate closely with security, catering, and event coordinators to ensure smooth operations. Demonstrating initiative and a willingness to learn local customs, such as greeting in Setswana, can positively impact performance reviews.
What realistic career progression or growth paths exist for someone starting as an usher in Botswana’s hospitality industry?
Starting as an usher can lead to supervisory roles such as head usher or guest services coordinator after gaining experience and showing leadership abilities. Many ushers move into broader hospitality positions like front desk agent, event coordinator, or food and beverage attendant with additional training or on‑the‑job learning. Pursuing further qualifications, such as a diploma in hospitality management, can open doors to managerial positions over time.
What typical benefits do employers in Botswana offer to ushers in hospitality roles?
Benefits commonly include paid annual leave, sick leave, and public holiday pay in line with Botswana’s Employment Act. Many employers also provide medical aid contributions or access to clinic services, and some offer a pension or provident fund scheme after a probationary period. Additional perks may consist of uniforms, meals during shifts, and occasional training opportunities.
How should a job seeker in Botswana apply for an usher position and what do employers typically look for in candidates?
Applications are usually submitted online via company websites, job portals such as MyJobsBw, or in person at the venue’s HR office, accompanied by a concise CV and a cover letter highlighting any customer service experience. Employers look for reliability, good communication skills, a neat appearance, and the ability to remain calm under pressure. Demonstrating familiarity with basic Setswana greetings and a willingness to work flexible hours, including evenings and weekends, can strengthen an application.