We are looking for an organised, proactive and customer-focused Enrolment Officer to support our admissions and enrolment process.
Job Summary
- Employer: Regent Hill International School
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Education
- Closing Date: 2026-10-14
Key Responsibilities
- Respond to prospective parent enquiries and follow up on leads.
- Guide parents through the application and enrolment process.
- Arrange assessments and follow up on outstanding applications.
- Keep applicant records and statuses updated on the relevant systems.
- Track applications from enquiry through to enrolment.
- Provide regular updates on leads, applications and conversions.
- Work closely with reception, teachers and management to ensure a smooth admissions process.
Requirements
- Strong communication and customer-service skills.
- Good organisational and follow-up skills.
- Comfortable using computers, spreadsheets and online systems.
- Able to work independently and manage multiple enquiries.
- Previous experience in admissions, sales, customer service or administration would be an advantage
How to Apply
Apply by email: socials@rhis.ac.bw
Address: Block 9 Campus
Address: Block 9 Campus
About the Company
Regent Hill International School operates as a private educational institution within Botswana, committed to fostering academic and personal growth. The school focuses on nurturing 21st-century learners, providing an educational environment that adapts to modern requirements. Through a holistic approach, it aims to empower students, ensuring comprehensive development beyond academics. Regent Hill International School strives to be a leading institution, cultivating lifelong learners prepared to positively impact society. This commitment to education and excellence makes it a notable employer and educational provider across Botswana.
Education and Excellence
Website: https://rhis.ac.bw/
Frequently Asked Questions
What qualifications do I need to become an Enrolment Officer at a school in Botswana?
Most employers require a minimum of a Diploma in Business Administration, Education, or a related field, though a Bachelor's degree is increasingly preferred. Proficiency in computer applications and strong communication skills in both English and Setswana are essential. Prior experience in customer service, admissions, or administrative roles within educational institutions is highly valued.
What are the typical day-to-day responsibilities of an Enrolment Officer?
You will manage the entire student admissions process from initial inquiry through registration, including processing applications, conducting interviews, and maintaining accurate student records. You will also coordinate with parents, organise school tours, prepare enrolment reports, and support marketing activities to attract prospective students. Additionally, you may assist with fee collection and liaison with government education offices for compliance matters.
How does workplace culture in Botswana's education sector affect this role?
Respect for hierarchy and formal communication with senior management is expected in most Botswana workplaces. Building personal relationships with parents and maintaining a professional yet approachable demeanour are crucial for success. Punctuality and reliability are highly valued, and you may occasionally be expected to work extended hours during peak admission periods.
What career progression opportunities exist for Enrolment Officers in Botswana?
With experience, you can advance to Senior Enrolment Officer, Admissions Manager, or Registrar positions within larger institutions. Some professionals transition into broader school administration roles such as Operations Manager or Deputy Head. Pursuing further qualifications in educational management or business administration can significantly accelerate career growth.
What benefits are typically offered to Enrolment Officers in Botswana schools?
Benefits vary by employer but commonly include paid annual leave in accordance with Botswana labour laws, medical aid contributions, and participation in pension schemes such as the Botswana Public Officers Pension Fund or private alternatives. Some private schools offer tuition fee discounts for staff children and professional development opportunities. Always confirm specific benefits during the interview process.
What do employers in Botswana look for when hiring Enrolment Officers, and how should I apply?
Employers seek candidates with strong organisational skills, attention to detail, and genuine interest in education. Prepare a professional CV highlighting relevant administrative experience and submit it with a tailored cover letter directly to the school or through local job portals like BrighterMonday Botswana. During interviews, demonstrate your knowledge of the local education system and your ability to handle confidential information responsibly.
