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4 days ago
The primary duties for this position would include to ensure high touch service for travellers through handling Tour Operator requests.
Key Responsibilities
- Availability check
- Emailing the suppliers
- Creating a file and saving correspondence in the relevant folder
- Checking the cost rate in the system against the confirmation received
- Book all transfers and tours as per the itinerary that is confirmed
- Ensure that all services with each supplier are reconfirmed.
- Ensure all payments to suppliers have been made.
Requirements
- Matric
- Minimum experience of atleast 3-5 years as a Reservation Administrator
- Proven travel sales ability, with a strong focus on customer service
- Excellent verbal and written communication skills
- Ability to deal with people in a professional and courteous manner, conversing telephonically is an absolute requirement.
- Above average computer literacy, have experience working in TourPlan
- Ability to work under pressure
- Ability to work independently, and as part of a team
- Easy going whilst being competitive
- Dynamic
- Performance driven
- Excellent interpersonal skills
- Excellent communication skills
- Ability to take and follow instruction
- Participate in sharing of ideas to improve upon offerings would be valuable.
Salary
The remuneration package will be offered according to experience and qualifications of the successful candidate.
How to Apply
Interested applicants should email a cover letter and updated CV to the below listed email addresses. The subject heading of the email should be written as: Senior Reservations Administrator. Emails: opportunities@greatplainsconservation.com, refiloe@greatplainsconservation.com