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3 weeks ago
Job Expired
Overview of role
Data Cloud is seeking for a Support Technician to provide system and network operations support in a 24×7 high availability disaster recovery service environment.
Job description
- Monitor system and network using various network management and service desk tools
- Perform various system and network maintenance tasks in Windows and Linux environments
- Provide hands-on, telephone and email technical support to clients
- Apply system and network administrative skills toward problem detection, debugging and recover
- Clearly, accurately and concisely articulate problems and symptoms when escalating issues
- Install and configure backup software on client desktops, servers, and laptops
- Plan and coordinate the installation, testing, operation, troubleshooting and maintenance ofLinux/Windows hardware/software and peripherals used for backup and disaster recovery solutions
- Periodically test backup media to ensure backup system is working
Requirements, Education and Experience
- At least 3 years’ experience working for a similar Managed Service Provider (MSP) or Internet ServiceProvider (ISP)
- Experience in a rapid paced, time sensitive, high-quality environment
- Degree or Diploma in related field (computer science and/or network engineering)
- Drivers License
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Technical Knowledge:
- System Administrator Level knowledge of Linux (command line), Windows Server (2003/8/12),Active Directory, SQL Server
- Understanding TCP/IP network environment and ability to debug network problems
- Familiarity with virtualised environments like VMWare and Hyper-V is a plus
- Configuring and managing backup schemes to disk/tape
Key Skills
- Ability to work with minimal supervision
- Troubleshooting end user and server problems
- Good communication in English & Setswana
- Professionally presented & well spoken
- Ability to perform requirements gathering and interpretation of client needs
Key Values
- Attention to detail and follow-through
- Deadline-driven
- Cool headed and clear minded
- Respectful
- Organised
- This job has expired!
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Job Location
- Botswana (158)
- Gaborone (141)
- Gaborone, Botswana (75)
- Francistown, Botswana (10)
- Letlhakane, Botswana (8)