Foods Departmental Manager – Woolworths

Main Purpose

To maximise selling opportunities for foods and managing all Foods costs, providing an exceptional customer experience, driving operational excellence and leading a motivated Store Foods team to ensure profitability

Key Responsibilities

• Provide Input into the Stores operating plan
• Ensure Foods sales growth In line with agreed budgets
• Lead and manage Foods team to deliver against the operating plan
• Maximise selling opportunities within the parameters of tho Foods idling plan
• Influence catalogue and volumes within a particular clutter
• Review and update customer profiles and communicate updates to Head Office
• Manage Foods stock Inventory systems
• Ensure shopkeeping disciplines are In place according to checklists
• Manage timeout replenishment of merchandise
• Ensure effective implementation of projects / Initiatives
• Ensure risk Is managed within Foods by completing risk audit documentation
• Manage store performance against the Foods scorecard, budgets and business plans by effectively managing Indicators and timeously reporting on them
• Minimise waste and control stock to prevent shrinkage
• Manage 3rd party businesses through service level agreements
• Ensure all Foods operational standards and controls are adhered to
• Manage Employee Relations processes In line with Woolworth’s policies and labour legislation
• Conduct performance and development discussions with team
• Participate in general store operational duties e.g. locking and the opening of store

Qualifications and Technical knowledge and skills:

• Commercial qualification e g. Retail Business Management Diploma
• 5 years of relevant experience in the Customer service/Foods/Retail industry as a departmental manager
• Disciplinary procedures/numeracy and literacy
• Be available and flexible to work different shifts and across the store