This role is responsible for the planning, design, installation, maintenance and support of clients networks. Additionally, the position will require the setup and testing of new trial equipment, technologies and programs.
The incumbent will be required to:
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>investigate and help resolve issues on customer’s network
>manage support cases to enable fast resolution that meet customer SLA
>monitor and maintain network infrastructure;
>review reports for hardware, software, equipment
>accurate recording of all cases using the company’s ticket management tool
>ensure knowledge sharing across the team and enable best practice
>support ad-hoc projects
Minimum Requirements
A Bachelors degree in Computer Science /Information Systems/Electrical Engineering
CCNA Routing and CCNP Routing and Switching
An added advantage will be a Certification or Skills in Cisco VOIP or any VOIP System or Collaboration and/ Enterprise WiFi (Ruckus, Cisco, Aruba)
More Information
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JOB APPLICATION DETAILS
Suitably qualified applicants are invited to send through their CV and certified copies of certification transcripts to [email protected]
Please use the following Email Subject: Ref NEL2
Applications close at 5pm Monday 27th May 2019.
Only email applications please.
- This job has expired!
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