RECEPTIONIST wanted at Botswana Open University (BOU)

 

Botswana Open University (BOU) requires a suitably qualified and duty conscious person for the Position detailed below

RECEPTIONIST

Main Purpose of the Job

Handles customer enquiries both in person and on the phone and provides information and assistance to staff students and the public according to established University standards to ensure the University achieves its mission

Key Performance Areas

• Answers the telephone to assist callers with information on University services and other related issues to ensure efficient and effective service delivery
• Performs in-person reception duties for clients such as receiving visitors to ensure prompt quality service delivery
• Maintains the reception area and ensures that it is tidy and upholds the University brand at a times
• Ensures that University brochures, magazines and other information are available and accessible to clients

Qualifications. Experience

• BGCSE or equivalent
• Receptionist Course
• At least one year as a receptionist in a busy office environment Competencies
• Ability to operate a switchboard
• Good telephone etiquette
• Smart professional appearance
• Ability to communicate well verbally
• Good knowledge of the University, its structure and staff
• Customer service orientation

BOU offers a competitive salary package for qualified/competent candidates

Interested persons who meet the above-stated requirements should send or hand deliver their application together with copies of their Curriculum Vitae, relevant certified copies of certificates and two recent references