Focuses on the long-term business strategy and aligns their thinking and planning accordingly. Specifically, aligns actions to strategy; for example, aligning priorities and behavior to strategic objectives.

Considers and addresses the organization as a set of interacting systems so as to structure and align organizational ways of working to the strategy or organizational purpose. This is about changing structure, systems, processes (the ‘plumbing’ of the organization) – it is not the interpersonal aspects of leading change. Specifically, identifies areas for change; for example, diagnosing misalignment between the organizational structure or model and the desired outcomes.

Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. It is about: • Examining Information • Documenting Facts • Interpreting Data

Maintains control of their emotions even under difficult situations in order to continue to perform effectively. Specifically, demonstrates resilience; for example, dealing well with ongoing business stress.

Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, tries new ways to do things; for example, coming up with alternative methods or ways of working.

Works cooperatively as part of a team and collaboratively with peers, internally and externally. Specifically, supports others; for example, offering help and advice when team members/colleagues are struggling.

Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example, recognizing and acts on current opportunities or problems and takes action.

Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, improves service; for example, asking for customers feedback and takes action for improvement.

Thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights. Specifically, applies models or theories; for example, using a theory to help understand a situation.

Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).

Thinks through situations of varying degrees of complexity and ambiguity, in order to understand them clearly. Specifically, cuts through complexity; for example, explaining complex situations or data in a way that is easy for others to understand.

Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, checks own work; for example, using systems such as checklists to ensure accuracy.

A desire to know more and seek information to inform decisions. Specifically, researches; for example, conducting debriefs following completed projects to understand what worked well and what did not.

Identifies, assesses, prioritizes and manages risks in a production process without supervision and provides technical guidance when required.

Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.

Works without supervision and provides technical guidance when required on maintaining the security, integrity, compliance and continuity of IT systems and services.

Uses comprehensive knowledge and skills to act independently while guiding and training others on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.

Uses comprehensive knowledge and skills to act independently while guiding and training others on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure.

Uses comprehensive knowledge and skills to act independently while guiding and training others on designing, implementing, maintaining and administering databases.

Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet.

Works without supervision and provides technical guidance when required on supporting business operations using appropriate analytical processes and procedures.

Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Works independently and provides guidance and training to others on analyzing data trends for use in reports to help guide decision making.

Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on acquiring, organizing, protecting and processing data to fulfill business objectives.

Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

A recognized Uiversity Degree in Computer Science, Computer Enginnering, Information Technology or Equivalent.

Industry related certification e.g. MCDA, OCP will be an added advantage.​