RECEPTIONIST – FRONT DESK – Tshukudu Metals Botswana (Pty) Ltd

ADVERTISEMENT

Tshukudu Metals Botswana (Pty) Ltd, (TMB) is a Botswana registered Company and an emerging copper producer operating from Ghanzi, the Kalahari Copper Belt. TMB is targeting development of its Motheo Copper mine in 2021 and 2022, with its first production in 2023.

TMB invites suitably qualified candidates to apply for the positions indicated below:

RECEPTIONIST – FRONT DESK

Job Summary

Reporting to the Executive Director & Country Manager, this position is responsible for manning the front desk and reception, courteously receiving and welcoming visitors as and when they arrive as well as providing office and secretarial support to management.

Key Performance Areas

• Take minutes in management meetings and lead the feedback actions.
• Manage Country Manager’s diary plan and schedule meetings.
• Draft letters for the Country Manager.
• Purchase office refreshments for staff and visitors.
• Log and forward all IT calls to the relevant service providers.
• Facilitate all Expat related admin, Housing, Travel and Claims
• Answer all incoming calls and transfer to correct personnel.
• Attend to customer queries and refer/ escalate customer queries when necessary.
• Screening all calls to the Country Manager and other Managers.
• Arrange all travel for Management, TMB visitors and Supervisors by making bookings and Follow ups through Travel Agencies or directly.
• File all documents that require filing.
• Keep a register of all received registered mail and couriered
• Tenacity
• Assertiveness
• Ability to work autonomously and effectively as part of a team.

Competencies

• Excellent verbal and written communication skills
• Agenda management
• Excellent customer service
• Exceptional planning and organising ability
• Attentive and vigilant
• Confidentiality
• Office administration
• Accuracy
• Team work
• Computer literacy
• Ability to multi-task

Behaviours/Personal Attributes

• Values driven
• Tenacity
• Assertiveness
• Ability to work autonomously and effectively as part of a team.

Qualifications & Experience

• Diploma in Business Administration OR Secretarial and/or related course.
• At least Seven years’ experience of which 4 years was PA to an Executive.