Job Description
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
We are a Travel Agency based in Gaborone the ideal candidate will need to have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Benefits
- Attractive Salary (Basic salary + Incentive bonus)
Job Requirements
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Job Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer, phone etc.) -Training is provided
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Basic knowledge of Computer / MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
More Information
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JOB APPLICATION DETAILS
How To Apply
Please hand in your CV to our office At: Unit 11, Plot 61687 Next to GBC TV Broadhurst Gaborone Botswana or
Send email with your CV attached to [email protected]
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Job Location
- Botswana (158)
- Gaborone (141)
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