MASCOM – CUSTOMER MANAGEMENT INTERN 1056 views

Job Expired

JOB SUMMARY

To provide support to FLC through exceptional customer service and ensure the implementation of loyalty and retention activities for customers.

KEY PERFORMANCE AREAS

  • Complaints Management and Reporting
  • Airtime Recharges and Pin Generation Activities
  • CRM & Retention Initiatives Support
  • Customer Service

Minimum Education or Qualifications:

  • Bachelor’s Degree in Business Information Systems.

Competencies:

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  • Customer Focus
  • Customer Information Analysis
  • Communications- Customer Focus
  • Planning and Organizing
  • Result focused and commitment
  • Time Management
  • Diagnostic and Analytical Skills

Key Skills and Experience:

  • No post-graduation work experience required.[ads1]

 

Application Instructions:

  • If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to recruitment@mascom.bw

Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates

Closing Date:
Sunday, 16 September, 2018

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  • This job has expired!
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