To provide support to FLC through exceptional customer service and ensure the implementation of loyalty and retention activities for customers.
KEY PERFORMANCE AREAS
- Complaints Management and Reporting
- Airtime Recharges and Pin Generation Activities
- CRM & Retention Initiatives Support
- Customer Service
Minimum Education or Qualifications:
- Bachelor’s Degree in Business Information Systems.
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- Customer Focus
- Customer Information Analysis
- Communications- Customer Focus
- Planning and Organizing
- Result focused and commitment
- Time Management
- Diagnostic and Analytical Skills
Key Skills and Experience:
- No post-graduation work experience required.[ads1]
- If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to firstname.lastname@example.org
Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates
Sunday, 16 September, 2018