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MASCOM – CUSTOMER MANAGEMENT INTERN

Job Expired

JOB SUMMARY

To provide support to FLC through exceptional customer service and ensure the implementation of loyalty and retention activities for customers.

KEY PERFORMANCE AREAS

  • Complaints Management and Reporting
  • Airtime Recharges and Pin Generation Activities
  • CRM & Retention Initiatives Support
  • Customer Service

Minimum Education or Qualifications:

  • Bachelor’s Degree in Business Information Systems.

Competencies:

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  • Customer Focus
  • Customer Information Analysis
  • Communications- Customer Focus
  • Planning and Organizing
  • Result focused and commitment
  • Time Management
  • Diagnostic and Analytical Skills

Key Skills and Experience:

  • No post-graduation work experience required.[ads1]

 

Application Instructions:

  • If you meet the above requirements please send your cover letter, CV and certified copies of academic certificates to [email protected]

Kindly note that we do not accept hand delivered applications and will only get in contact with shortlisted candidates

Closing Date:
Sunday, 16 September, 2018

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  • This job has expired!

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