We’re looking for someone organised, warm, and professional to support our front desk, billing, and daily admin.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administration
- Closing Date: 2026-05-08
Key Responsibilities
- Patient reception & guidance
- Billing, claims & payments
- Appointments & records
- Admin support for clinicians
Requirements
- Admin/Business/Health Services qualification
- Billing/claims experience (advantage)
- Strong communication & computer skills
- Professional, calm & patient-centred
- Valid driver’s licence (essential)
How to Apply
Send CV + short cover letter to admin@luminaryhealth.co.bw
Subject:
Admin & Front Desk Officer – Luminary Health
Deadline: 08 May 2026
Frequently Asked Questions
What are the typical educational qualifications and skills required for an Administrative & Front Desk Officer role in Botswana?
Most employers seek a Diploma or Certificate in Business Administration, Secretarial Studies, or a related field. Essential skills include strong computer literacy, excellent communication, and organizational abilities.
What are the common day-to-day responsibilities of an Administrative & Front Desk Officer in Botswana?
Key duties involve greeting visitors, managing incoming calls and correspondence, and scheduling appointments. The role also includes general administrative support like data entry, filing, and maintaining office supplies.
What is the typical work culture and professional expectation for administrative roles in Botswana?
Professionalism, punctuality, and respect for colleagues and clients are highly valued in Botswana's work environment. Strong interpersonal skills and a helpful attitude, embodying 'Botho', are also crucial.
What are the potential career progression paths for an Administrative & Front Desk Officer in Botswana?
With experience and further training, one can progress to Senior Administrator, Office Manager, or an Executive Assistant position. Specializing in areas like Human Resources or Finance administration within larger companies is also possible.
What typical benefits are offered for administrative roles in Botswana?
Standard benefits usually include annual leave, sick leave, and sometimes a gratuity or a contribution to a pension fund. Medical aid coverage is often provided by well-established organizations.