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7 hours ago
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Customer Service
- Closing Date: 2026-07-09
Key Responsibilities
- Respond to customer enquiries and confirm bookings via WhatsApp promptly and professionally.
- Coordinate vehicle handovers, returns and follow up on outstanding leads.
- Conduct routine vehicle health checks and arrange repairs or servicing with the workshop.
- Prepare daily and weekly booking, lead and fleet status reports.
- Maintain accurate records of vehicle availability, mileage and condition.
Requirements
- Certificate or Diploma in Business, Administration or a related field.
- Strong communication skills; fluent in English and Setswana.
- Prior customer service experience – car rental or hospitality an advantage.
- Comfortable using WhatsApp Business and basic computer/Excel tools.
- Must have a valid driver’s licence.
- Well organised, reliable and able to work weekends.
Salary
Competitive, based on experience.
How to Apply
Apply by email: info@androwcarrental.com
Phone: +267 73 144 944
Phone: +267 73 144 944
About the Company
Androw Myllar was the first Scottish printer. Little is known about his life. He is known to have been a bookseller from at least 1503 and to have solicited the printing of at least two books in 1505 and 1506, most likely in Rouen. On 15 September 1507, Myllar, together with Walter Chepman, was granted a patent by James IV for establishing a printing press in Scotland. They established their print shop in Edinburgh and on 4 April 1508 they issued the first book known to have been printed in Scotland, The Complaint of the Black Knight. Nothing of his life after 1508 is known and there is no evidence that he was involved with the printing of the Aberdeen Breviary in 1510 which was financed by Chepman and was the main reason for the introduction of the printing press to Scotland.
Frequently Asked Questions
What are the typical qualifications and educational background required for a Customer Care & Fleet Coordinator role in Botswana?
Employers generally seek candidates with a BGCSE certificate and often a diploma in Business Administration, Logistics, or a related field. Practical experience in customer service and fleet management, even at an entry-level, is highly valued for this role.
What are the common day-to-day responsibilities for a Customer Care & Fleet Coordinator in Botswana?
You would typically manage customer inquiries and resolve service issues while also overseeing vehicle scheduling, maintenance, and driver coordination. This involves balancing administrative tasks, client interaction, and operational logistics to ensure smooth fleet operations.
What can I expect regarding the local work culture and professional expectations for this type of role in Botswana?
The work culture often emphasizes professionalism, respect, and a strong sense of teamwork within organizations. Employers expect reliability, proactiveness in problem-solving, and excellent communication skills when interacting with both customers and internal teams.
What are the realistic career progression or growth paths for a Customer Care & Fleet Coordinator in Botswana?
You could progress into supervisory roles within customer service, fleet management, or even logistics coordination as you gain experience. Further education or specialized certifications can also open doors to more senior management or operational leadership positions.
What are the typical benefits offered for a Customer Care & Fleet Coordinator role in Botswana?
Common benefits include statutory leave days, and many employers offer medical aid contributions and participation in a pension fund. Other benefits might vary, such as allowances or performance-based incentives, depending on the employer.
How should I best prepare my application for this role in Botswana, and what qualities do employers seek?
A well-structured CV highlighting relevant customer service, administrative, and logistical experience is crucial for applications in Botswana. Employers seek candidates with strong organizational skills, excellent interpersonal communication, and a proactive approach to problem-solving and client satisfaction.