Job Summary
- Type: full-time
- Location: Gaborone
- Category: customer service
- Closing Date: 2026-09-19
Key Responsibilities
- be the connection that drives exceptional client experiences and seamless operations
Requirements
- Excellent verbal and written communication
- Client-focused with problem-solving mindset
- Ability to multitask and prioritize effectively
- Strong organizational and time management skills
- Proficient in MS Office (Excel, Word, PowerPoint) and Google Workspace
- Attention to detail and ability to work in a team environment
How to Apply
About the Company
After Tech is a technology company operating in Botswana, providing services to local clients. The business focuses on practical technology solutions relevant to the Botswana market. It serves customers within Botswana, contributing to the country's growing tech sector. Details about its specific service range remain limited in public records.
Technology services and support provider operating in Botswana.
Frequently Asked Questions
What qualifications or certifications do employers in Botswana typically look for in a Client Coordinator – After Tech?
Most employers look for a diploma or degree in business administration, customer service, or a related field. A background in technical support or IT service management can be an added advantage, along with strong computer literacy.
What are the common day-to-day responsibilities of a Client Coordinator – After Tech in Botswana?
You would typically coordinate post-installation or post-repair client follow-ups, schedule technicians, and manage client queries or complaints. The role also involves updating client records, preparing service reports, and ensuring that service level agreements are met.
What is the local work culture and expectations for a client-facing role like this in Botswana?
Punctuality, respect, and clear communication are highly valued in Botswana workplaces, especially in customer service roles. Employers expect you to be professional, patient, and able to handle client concerns calmly while maintaining good relationships.
What career progression can a Client Coordinator – After Tech realistically expect in Botswana?
You can progress into roles such as Senior Client Coordinator, Customer Service Supervisor, or Service Delivery Manager. With additional technical or management training, you may also move into operations or account management positions.
What typical benefits are offered for this role in Botswana, such as leave, medical aid, or pension?
Most formal employers in Botswana offer at least 15 working days of annual leave, contributory medical aid, and a pension or provident fund. Some may also include a transport or airtime allowance, depending on the employer and the nature of the role.
How should I apply for a Client Coordinator – After Tech role and what do Botswana employers look for in an application?
Apply with a concise CV and a tailored cover letter that highlights your customer service experience, technical coordination skills, and ability to manage client relationships. Employers in Botswana value clear references, a professional email address, and evidence of reliability and problem-solving.
