Botswana Power Corporation invites applications from suitably qualified, highly energetic, dynamic, result-oriented, innovative, and customer-focused great team players to be part of the journey for its transformation as a competitive commercial power utility in the region. Suitably qualified and seasoned individuals are encouraged to apply for the positions below no later than 09th August 2026.
MAIN PURPOSE OF THE POSITION
To provide leadership direction to the ERM and claims section of the SHER department by ensuring that you, plan, coordinate, and manage the activities of the function.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Risk Management
- Closing Date: 2026-08-09
Key Responsibilities
- Collate data into reports and recommends changes to improve Enterprise Risk and claims management processes and procedures at departmental level.
- Establish and lead the utilisation of SHER systems and produce management reports showing trends on key Corporation performance objectives such as claims, fire risk and enterprise risk management.
- Develop and implement best tools e.g., risk reports, registers, and risk appetites to report on key risk management issues to the relevant structures within the corporation.
- Escalates Key Corporate issues to Exco and the Board as per the BPC Enterprise Risk Management Framework.
- Develop and implement a monitoring and auditing tool to measure compliance of fire, risk, and business continuity standards.
- Identify risks and obtain support for key internal SHER projects and execution as a value-adding function in BPC.
- Guide Line Management to identify, assess, control, mitigate and report possible risks within processes. Apply risk management tools (e.g., questionnaires, checklists, process flows, risk reports inspections, interviews, observations, analysis of operational data, system.
- Develop, plan and implement training and awareness programmes to promote awareness of the ERM and Claims section processes to the maturity of the corporation ERM programme and thereby adding to the SHER culture of the organisation.
- Collaboration with other stakeholders; internal and external. Ensure that all service level agreements (SLAs) with relevant stakeholders are in place Implement engagement plans for all internal and external stakeholders.
- Disseminate and share SHER information related to the ERM and Claims section.
- Facilitate risk workshops to identify applicable risks, contributing factors, root causes, consequences mitigating controls and to evaluate the probability and severity of the risk.
- Facilitate the assignment of responsibility and accountability of risks and controls to specific individuals in the organization.
- Implementing measurement criteria to monitor the status of the risks identified and the action plans agreed with management.
- Monitor and assesses process efficiencies; generates new and innovative ideas, experiments with solutions to operational issues; implements solutions to improve efficiency and productivity.
- Develop Corporation Risk Appetites.
- Initiate ERM risk registers and mitigation strategies and implement them using the BPC adopted ERM architecture.
- Develop and implement ERM and Claims functions customer survey.
- Develop a Maturity self-assessments for the ERM and claims function in line with best practice and standards.
- Develop and plan a three-yearly audit of compliance with ERM and Claims processes by an external body.
- Change Management and continuous update of policies and procedures to be in line with international standards.
- Enforce compliance to all Risk standards in the Corporation.
- Analyse all gaps identified through internal and external auditing processes & monitor implementation of action plans.
- Deliver own prescribed outcomes and/or provides support services by using the organisations safety, health and environment systems and protocols.
- Ensure that all safety and loss control standards (Safety Health and Environmental) contained in the Corporation’s standards are adhered to.
Requirements
- A recognised Degree in Risk Management or Insurance
- Sound knowledge in implementation of ISO 31000 and best practice systems
- A minimum of seven (7) years post qualification experience in the field of Enterprise Risk Management, Compliance Management and Business Continuity Management Of the above, at least three (3) years in a middle management capacity.
- A proven track record of effective people and operations management.
- Experience in power utility (generation, transmission & distribution) industry or related will be added advantage.
- Action Oriented
- Customer Focus
- Drive For Results
- Interpersonal Skills
- Leadership
- Management Excellence
- Problem Solving
- Process Management
- Strategic Thinking
- Values Ethic and Integrity
How to Apply
Interested and suitably qualified applicants are requested to apply by no later than 09th August 2026. Correspondence will be limited to shortlisted candidates only. If you do not hear from us within two (2) months after the closing date, please consider your application unsuccessful.
To Apply: Please visit the official Botswana Power Corporation careers portal: careers.bpc.bw
About the Company
Botswana Power Corporation (BPC) is a state-owned company for electrical power generation, transmission and distribution in Botswana. It was established in 1970 and is currently the only electricity supplier in the country. BPC represents Botswana in the Southern African Power Pool. Morupule Power Station (coal-fired) in Palapye supplies 80% of domestically generated electricity, however the country is dependent on importing energy from its neighbours. Its capacity is estimated to be around 132 MW. The region's main power supplier, South Africa, is experiencing its own problems with under-capacity blackouts. A plan to boost Morupule station with four new 150 MW units is underway and gathering financial support from several sources.
Website: https://www.bpc.bw/
Frequently Asked Questions
What qualifications and certifications are typically required for an Enterprise Risk & Claims Superintendent in Botswana?
Candidates usually need a Bachelor's degree in fields like Risk Management, Finance, Business Administration, or Law, along with relevant professional certifications such as IRM, ARM, or equivalent. Significant experience in enterprise risk management, insurance claims handling, and compliance within a large corporate setting is also crucial.
What are the common day-to-day responsibilities of an Enterprise Risk & Claims Superintendent?
Typical duties involve overseeing the development and implementation of enterprise-wide risk management frameworks and policies, and managing all aspects of the organization's insurance claims portfolio. You will also be responsible for identifying, assessing, mitigating, and monitoring operational and strategic risks, ensuring regulatory compliance and business continuity.
What can I expect regarding the local work culture and expectations for this type of role in Botswana?
Botswana's corporate culture often values professionalism, respect, and a collaborative approach, with a strong emphasis on adhering to established procedures and policies. Expect a structured environment where clear communication, accountability, and proactive problem-solving are highly regarded, particularly in critical functions like risk management.
What are the realistic career progression or growth paths for an Enterprise Risk & Claims Superintendent?
Successful performance in this role can lead to advancement into senior management positions such as Head of Risk Management, Chief Risk Officer, or other strategic leadership roles within the organization. Opportunities may also arise for specialization in areas like corporate governance, strategic planning, or business continuity management.
What typical benefits (e.g., leave, medical aid, pension) are offered for a superintendent-level role in Botswana?
Most reputable employers in Botswana offer a comprehensive benefits package, which typically includes medical aid contributions, a robust pension scheme, and generous annual leave entitlements. Other common benefits often include study leave opportunities, life insurance, and performance-based incentives.
How should I best apply for this role, and what do employers in Botswana look for in candidates?
Applications typically require a detailed CV and a strong cover letter highlighting your specific experience in risk management and claims relevant to the job description. Employers in Botswana value candidates who demonstrate a clear understanding of local business contexts, a strong work ethic, proven leadership capabilities, and relevant industry expertise.